Winona Dimeo-Ediger

Dear Sensitive Soul: Are you having a hard time right now? Me too. I think a lot of us are.

Two years ago today, the Rana Plaza building in Dhaka, Bangladesh, collapsed

Me: Alright, hit me with some suggestions.

Holiday Gift Guide: Drum roll, please! How about… a tie?!?

6. You would never DREAM of talking on your phone during a transaction, because you know from experience how uniquely dehumanizing and soul-crushing it is to try to engage with someone who is chatting idly with their sister and not making eye contact with you.

Obviously I’m not talking about serious travel disasters or any situation that’s dangerous or harmful, but things like missing a bus, getting hopelessly lost, or having an emotional breakdown while in line for the London Eye (been there, done that) are actually blessings in disguis

Ever had an imagined conversation with optimism? Yeah, me too.

1. If you want vulnerability and honesty from the other person, YOU have to be honest and vulnerable. This is probably the singular reason WTF has been so wildly successful: the interviews/conversations are beautifully real and raw and honest. Guests reveal secrets, fears, and sadness. They open up about tough topics, often prefacing with, “I’ve never talked about this publicly before.” Marc draws out that raw honesty because he’s willing to be raw and honest himself.

When it comes to hiring people, be sure to steer clear of anyone who has a customer service background and glowing recommendations. The last thing you want is a perky, friendly face to greet your customers. So predictable!

The other day I met up with my friend Paige at a coffee shop. She went to the bathroom, came back, and said, “So, the toilet paper roll was empty, and I almost didn’t put a new roll on, but then I thought, ‘Be the change you want to see in the world,’ and I changed it.” She beamed triumphantly, and I said, “Paige, you’re a hero.”

"While ample cleavage comes in handy for filling out sundresses and storing cracker crumbs for later, it presents a professional dressing challenge that’s annoying and a little unfair ... "